欧博官网How to Spot Real Apple Communication and …
Scams have become the bane of our existence these days, and scammers constantly impersonate companies like Apple to steal personal information, money, and more. These scams have become increasingly sophisticated and similar to the real ones, making it difficult to tell the difference. Which is why I have created this User Tip to help you spot real Apple communication and on the other hand, watch out for scams.
Check the Email Address
The first and easiest thing to check from an email claiming to be Apple is the sender. A legitimate Apple email will always come from an official Apple domain. If you receive an email claiming to be from Apple, always first check the domain and see if you can verify it for any anomalies. If you receive an Apple email that is not from their official domains (e.g., @apple.com, @itunes.com, @icloud.com), it is likely a scam. Note that email addresses can sometimes also be spoofed, so you must review the content of the email, as demonstrated later. Below I have included the most common email addresses from Apple, but are not limited to:
Appleid@id.apple.com
Noreply@email.apple.com
Noreply@insideicloud.icloud.com
applesupport@email.apple.com
Noreply@apple.com
Itunes_account_support@apple.com
Applesupport@insideapple.apple.com
News@insideapple.apple.com
No_reply@email.apple.com
Your_order_us@orders.apple.com
Shipping_notification@orders.apple.com
Discover@new.itunes.com
Appstore@new.itunes.com
Newsdigest@insideapple.apple.com
New@applemusic.com
Us_ars_refunds@apple.com
Marketresearch@insideapple.apple.com
appleid_usen@email.apple.com
Why Apple May Email You
Apple will only email you to inform or update you on something, usually related to your account, purchases, or services. Apple will never ask you to perform any tasks. Legitimate Apple emails will always be professional and relevant. Below include some common reasons Apple might contact you, but are not limited to:
Changes or login to your Apple Account
Billing and subscription updates
Apple Support follow-up
Order confirmations and shipping updates
Legal and policy updates.
How to Identify an Apple Scam Email
Scammers will always try to trick you into giving them your personal information, Apple Account credentials, your passwords or device passcode, card details, or any other sensitive information, etc. Unlike Apple who does not ask you for any sensitive information at all. Scammers typically create a sense of urgency, and pressure you to take immediate action, such as clicking a suspicious link or providing sensitive information. Keep an eye out for odd grammar which is another sign of a scam. Scammers may also try to trick you into opening a link, which usually leads you to a fake Apple Account or other website sign-in page, nor should you click accept in any two-factor authentication box or provide any verification codes. If you are ever unsure about a link, you can hover over it on Mac or hold it on iPhone and iPad to see a preview of the link to make sure it's real. Apple will address you by your real name while scammers often use generic greetings such as “Dear Customer” or “Dear User”. All of these Apple will never do.
Common Apple scams include, but are not limited to:
Claiming your Apple Account is compromised or hacked.
Claiming your Apple Account is locked, not active, or disabled.
Claiming your device has malware/viruses.
Claiming your payment method has issues and needs updating.
Claiming your Apple Account or credentials needs verification or resetting.
Claiming your device has been seen or found in Find My.
Claiming your storage is full and needs upgrading.
Text Messages from Apple
Apple usually communicates through email, but there are a few instances where you may receive a text message from them. One, you requested a two-factor authentication code which was sent to you in Messages. Two, you started a live-chat with an Apple representative in text messages. Anything else is certain to be a scam.
What You Can Do to Stay Safe
If you happen to follow up with a scam and provided your Apple Account credentials, you need to change your password immediately and remove any unknown devices and numbers off your account. If you provided the scammers your banking or card information, you need to contact them and have them issue you new cards and file any fraud reports as necessary.
If you do happen to receive a scam, there are a few things you can do.
Never interact with these scams at all, after reporting it above, simply delete and block them after.
If you are unsure if an email is from Apple or not, feel free to contact Apple Support where they can determine if the email is legitimate. You can also ask the Apple Support Community here and our fellow volunteers will assist you in doing so.
Please also review these Apple Support Articles:
Do let me know of any feedback or suggests below. Hope this helped and stay vigilant out there.