欧博abg‎AOL Mail, News, Weather on the App Store

KellySwiftie , 05/03/2019

Emails don’t send out

Hi!

I’ve been an AOL mail user for quite a long time, over 10 years! and I really love AOL. But when I try to write messages out and send them when using the app, my messages don’t send out and I receive a pop up message saying “Oops, this is embarrassing, something went wrong.” Then I’d have to send the whole message again or I have to type it up again which is annoying. I keep in touch with friends through my email and want to be sure my messages are sent but 90% of the time on my app it pops up that message. It works fine if I go on the website into my account on the computer but for some reason the app won’t cooperate all the time when using the app.

I figured I’d mention this to you because I feel it should be fixed so everyone has the chance to send emails through their phones without any problems. I’m not quite sure if anyone else has this issue but I know I’ve been having it since I’ve downloaded the app years ago.

Developer Response ,

Hi Kelly, thanks so much for the review! In order to resolve this issue, please try the troubleshooting solutions below: 1. Restart your mobile device 2. Uninstall and reinstall the app with the latest version 3. Lastly, switch the internet connection from WiFi to mobile data or vice-versa. Thank you!

IrishBuffalo , 10/22/2020

Cuts off first letter of address and won’t send

I read that this problem has been commented on a year ago and it’s still a problem. I have the newest edition of this app. AOL was working well with no problem when used in my mail app on my Apple products, but now I’ve been advised you won’t support my doing this anymore. I’m very disappointed and will begin the process of changing over to another mail service at great inconvenience after many years using AOL.

I received a response from your team which seems to be your standard response to many of your dissatisfied customers. I did as directed and the first letter still gets cut off an email address resulting in it not being sent. As I read other criticisms, this isn’t a new issue. Why can’t you fix the problem? I’m surprised your advertisers are continuing to use your company. They must not be reading the reviews. Too bad you no longer allow us to use the Apple all-inclusive email program. AOL worked well in there. I’ve been notifying those on my address list to use my gmail address instead of this one.

Read the complaints and fix the problems! Deleting, rebooting and reinstalling doesn’t work. And to suggest going off WiFi and on to a data plan is asinine. The problem is not with your consumers, it’s with your faulty product. Hire someone who knows how to fix it.

Developer Response ,

Hi Irish, I wanted to follow-up with you and apologize for any miscommunication. Our engineers would like to learn more about your inability to send emails within the AOL app and if possible more details on your experience with the email address being cut off. We are unable to replicate this experience, can you please share with us what device you are on and its operating system? Can you let me know if by any chance the email you are trying to send is saved in your "Draft" folder and if the email address is being cut off there as well?

Lastly, we want you to know that you can continue using your AOL account in the Apple mail client, however, you need to follow these steps to ensure your account remains secure: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in

K2ZAM , 12/03/2020

Meh.

I’ve had an AOL account since the early-mid 90’s. Having the hoops to jump through (losing all my data in the process) just to keep it linked to my other mail accounts was ridiculous. Having mail all in one place makes efficient sense but that just isn’t to be with my AOL account anymore. I would drop it except I feel a bit caught by the short hairs (so to speak) being that I’ve had this address for probably over 25years and want to keep it the same. I’ve downloaded the app and retrieve my mail that way now. I HATE how the the first thing I get when opening my mail is an advertisement at the top of my mail list. There are a few other features I find [mildly] annoying but can overlook it. The platform is VERY similar to Google Mail and simple enough to use. I think the bottom line is I just didn’t appreciate being pretty much forced to change up what was working fine for me.
UPDATE
I pretty much hate it. It lacks many of the features I liked in my old mailbox. I can’t stand how ants me to use their web search to access links from my email and how it asks for my log in information anytime I do se the link from my email. I dislike this new aol more and more each time I use it.

2025-08-23 20:18 点击量：3